On this page, you can read what CVD does with your data, what rights you have regarding this data, and which reporting code CVD follows.
Your data at CVD
If you use CVD’s services, CVD collects your data in a file. This allows your support worker to help you, and enables you to log in to My CVD, for example. The file contains your personal details and other information that not everyone is allowed to see. That is why we protect it by complying with legal rules on security and privacy.
Which data we store in the file, and who can view it, is set out in the Regulations for the Processing of Personal Data. You can view these regulations at any CVD location.
Your privacy rights at CVD
Everyone has the right to privacy. Your rights are set out in the law, the General Data Protection Regulation (GDPR). For example, you have the right to view your data. And if you believe that information in your file is incorrect, no longer accurate, or incomplete, you have the right to request a correction.
If you would like to view, change, or delete your data, you can request this using this form. Complete the form and submit it to your support worker. You will receive a response to your request within four weeks.
If you and your support worker disagree about whether the information is correct, we will include both your view and your support worker’s view in your file.
CVD participates in the Reporting Code & SISA
CVD complies with the ‘Domestic Violence and Child Abuse Reporting Code’. This means that employees follow the steps of the reporting code if they suspect that someone in a client’s family is being abused.
We are also part of the ‘Citywide Integrated Approach Instrument’ (abbreviated as SISA). This means that we use SISA’s signalling system. Through this system, we can better identify whether a young person is at risk of social problems or involvement in crime.
